Refund Policy
We accept returns within 14 days of the delivery date. To be eligible for a return:
- Item must be unused, unopened, and in original packaging
- You must provide proof of purchase
To start a return, please contact our customer support email at sales@jinsaessentials.com and we will guide you on how to start the return process
Shipping Policy
We will ship your order as quickly as possible to the best of our ability, provided the products ordered are made. We will nofity you if your order can not or will not be shipped out in a timely matter. Speed is our goal when it comes to every single order placed.