Shipping Policy:
All orders are processed within 1 to 3 business days(weekends and holidays). You will receive a confirmation email once your order has been placed and a seperate email with tracking information once your order has shipped.
Incorrect Shipping Information:
Please ensure your shipping address is accurate at checkout. Jinsa Essentials is not responsible for packages delivered to incorrect address provided by customer.
Lost or Damaged Packages:
Contact Us within 7 days of delivery. Please include your order number and/or pictures so we can work with carrier company to solve situation at hand